Very poor customer service and attention to detail...

Very poor customer service and attention to detail.on a $35K solar installation. It took nearly two months after panel installation on 29 JUNE for a county inspection to occur because SIGORA had to submit a revised permit application for the placement of panels on the roof that they determined necessary after their on-site inspection (which occurred after the original permit application with their original design had been submitted to the county). The county inspection finally happened on 24 August - the installation failed inspection, however, because the installers had failed to tie the wires connecting the panels to each other to the installation frames. Fixing this problem will require removing and reinstalling multiple panels. I contacted SIGORA on 27 August (after being told on 24 August that fixing the issues that lead to the failed inspection would be accomplished "promptly") to find when the remedial installation would occur -- now I'm told that because of COVID issues affecting my original install crew they can't tell me when the installation deficiencies will be fixed.