Jesse

Review of Kendall Toyota, Lexus of Kenda...

Called on a Thursday to schedule an appointment wi...

Called on a Thursday to schedule an appointment with Vanessa Caballero on Sunday at 1pm. Driving there on Sunday, I arrived around 2 pm because i live in West Palm Beach, however Ernesto Ameiva called me at 1:30 to confirm I was on my way to test drive the car. When i got to the dealership they told me the car is not available to test drive because it was sold the night prior. My question is, when i was called to confirm if i was on the way why wouldnt you mention the car i was coming to test drive had been sold?
Absolutely terrible customer service and a complete waste of time.