I would never recommend this facility - it was the...

I would never recommend this facility - it was the worst mistake I could have made for my family member and by far my biggest regret. Multiple falls a day. When he was transported to the ER, they also reported intense dehydration, malnutrition and a huge electrolyte imbalance. No solutions/suggestion or prevention measures to reduce falls. Anything I suggest like bedrails or aids is turned down. I simply get a call with a full report of injuries. Since being admitted health has gone downhill. Reduced walking capabilities and inhouse physio refuses to help. Solution is to hire private personal trainers and physio. Director insisted on a medication change recommended by doctor. I did not agree with it based on my own experiences of trying to stop this medication while my family member was in my care. When I disagreed I was told point blank by the director - "if you don't agree with the change you can take home your family member home tonight" I thought this was so rude and disrespectful. I knew stopping this medication would cause a massive problem but I agreed due to these pressure tactics. Within 6 days of the change my family member landed in the ER due to withdrawal symptoms and seizure like symptoms - intense shaking. The withdrawal symptoms were so bad that the doctors ordered multiple CT scans. They thought he was hemorrhaging blood from his brain. They couldn't figure out how in a few days someone could go from talking, eating and being generally aware to not being able to complete the most simple tasks. Also, shaking wasn't a seizure like they thought. It was extreme anxiety and fear of anyone trying to move him. He was essentially traumatized from all the falls that happened at St.George. Also meds are dispensed at the wrong times. Sleeping aids were being given at 4 pm instead of bedtime and they couldn't figure out why during the night he was restless. Also, pneumonia was spreading among the floor. I wasn't notified or told of this. They dispensed rounds of antibiotics and I was not notified. I was only told after the fact randomly during one of my visits. Pneumonia is a huge risk for the elderly and no one bothered to call. The list of things done wrong with care are endless with my uncle. If you can avoid this home, please do - you would be much better off waiting for a better facility. Once they are placed here - they are no longer considered high priority on their first choices.