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alex l-m

3 years ago

Fir st they refuse my going down my mothers corrid...

Fir st they refuse my going down my mothers corridor thence i am not allowed in the room and then it got worse,they told me i could see my mother for 3 hrs and when i stayed longer Lori physically grabbed my mother's wheelchair and told her she was tired even though it was 3pm.I recomend that this place be cleared out the upper levels that is.The first time i called there the manager by the name of Jenniffer baldly said to me that i had no rights as i did not have power of attorney that is no right to know how my mother is is doing or how well.

These lupas should be fired the staff are mostly wonderful but you can tell underpaid and overwhelmed not enough people per patient ratio a lot of patientsare left alone whilst these women waste their time figuring out how long i have been there, if a volunteer offered me a ride etc.
The place is as bad as you have heard if you bother to ask around.

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