Is the first time I go to a Hyatt Regency hotel an...

Is the first time I go to a Hyatt Regency hotel and I have real plague problems with animals, the room was full of ants everywhere, beds, tables, bathroom (show in the photos) ....... I do not understand how they do not spray, the only thing they offered us is not charging us the valet parking (which On the other hand, there is no free parking at the hotel, either with valet or by your own).

Even the receptionist came to say that in all Newport Beach is impossible to park for free and the next day, shopping at the Newport Center (5 min.) You can park without paying as much time as you want, I do not say it is comfortable to leave it there to go to the hotel, but is one more lie of the treatment we receive there.

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It is the first time that I go to a Hyatt Regency and I have real plague problems with animals, the room was full of ants everywhere, beds, tables, bathroom ....... I do not understand how they do not fumigate, the only thing They offered us not to charge us for valet parking (which on the other hand, there is no free parking at the hotel, either with valet or by yourself)

The receptionist even told us that you could park for free anywhere in the city and the next day of shopping at the Newport Center (5 min away) you can park without paying for as long as you want, which is not to say that it is comfortable to leave it there if you are staying, but if one more lie about the treatment we received.