I have always been happy with the service dept. in...

I have always been happy with the service dept. in the past. This time, not so much! I bought my tires from here and they kept my lug nut key! I recently got a flat tire and was unable to get the tire off without the key. The service dept. told me that I had to have it towed at my expense all the way to the dealership so that they could see what they could do. They could have at least paid for the tow. That would have been great customer service! It took them about 7 hours to plug the tire and change two bulbs that I needed!!