the receptionist what a bad experience. I had an a...

the receptionist what a bad experience. I had an appointment at 10:45 and after an hour in the waiting room, I asked how long will be until my turn and they told they forgot to type my name in despite the fact when I arrived I said to them my name and that I have an appointment.!!

An update today the called me at 8 o'clock in the morning and they apologise for the yesterday incident and they offered me an appointment today !! I really appreciate it and I appreciate their effort for the patients.

Well done Randolph Surgery!!!