Today I had a very nice experience and appreciated...

Today I had a very nice experience and appreciated Derek who helped me being very polite and explaining what was done.
It has nothing to do with Derek or the service that was given but I can t understand why something under the bottom of my car that came unscrewed and came off would not be covered as I didn t even know the problem I had until 2 days before it came off when there was
A slight scraping noise when going over some ,not all bumps.
I guess you can see from
My file I have had few bad experiences with this Honda in the last 6-10 months. One being I had 3 incidences with squirrels or critters of some kind eating all the soy off of my wires(3 times in 10
Months . 2 happened within 1 week of each other) that cost me $1500 for the three because that also was not covered. Then last week my windshield had to be replaced because the wiper became unhooked and hit windshield cracking it. Then This Weekend had the pan under car come unscrewed and fall off. My daughter Pam has leased many Honda s from you and one from Lute Riley snd never had a problem. My son in law Ray Lewis has leased several, one just a few months ago. No problems. Could my particular Honda be a Lemon?. I am retired and on a fixed income and am afraid to get another Honda. I just can t understand All the problems I have had to pay out of pocket.$2000 in 1 year. I have always heard Honda s are so great and reliable with very few problems and guess I am a bit discouraged at having so many. Thanks for listening to my concerns. My Lease is up In December this year and I don t know what to do about getting another.