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Veronica Hensley Review of RoomStore
Worst experience and I will never purchase another...
Worst experience and I will never purchase another item from this company. The cabinet I ordered looked like the manufacturer messed it and tried to repair it but did it poorly. Had the Rooms to go tech come out and said I'd receive a call in 5 days for a replacement. That was in December. You call the 800 number and NO ONE ANSWERS. You are on hold for over an hour before the line disconnects. DO NOT BUY THE EXTENDED WARRANTY. Rooms To Go used to be my "go to" furniture store but not anymore. They are friendly when you buy it but once you have issues, well good luck. The Warranty program is a class action lawsuit waiting to happen. Total scam.
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