Tawnya McGilvray

Review of Downtown Honda of Spokane

Car buying experience was a nightmare. The finance...

Car buying experience was a nightmare. The finance guy was shifty and less than honest. He was a fast talker thus added things in to deal that we weren t aware of until we got home to look at the paperwork. When we called him on it, he was personally offended - told us we should have known better and continued try to fast talk us into keeping these add ons. We finally went over his head to fix his unethically deeds. The whole thing was a mess. The only reason for 2 stars is their amazing service department.