I really wanted to give 3.5 stars. I did not see ...

I really wanted to give 3.5 stars. I did not see any bed bugs. Thank God. However, the beds were not comfortable. Like sleeping on a board. The squeaking noise when you move is ridiculous. The SMELL is horrible. The housekeepers slam the doors to where the walls/bed tremble in your room. The BEST thing about my stay was my check in front desk host. Courtney. She was awesome. The location was great as well. Very disappointed with Crowne Plaza not putting more into fixing these issues at this location. Especially for the cost of staying there. I will return to the city, but will stay at another hotel.