Alexis Nguyen

Review of Murrays Australia

Despite the additional fares I had to pay through ...

Despite the additional fares I had to pay through there processing issue, I must say how pleased I was with the bus trip and the bus itself. I could keep my iPad charged!! Quicker than the train so I am planning another trip. Increased from 3 to 4 stars.

Nice driver. Nice desk staff. Desk staff not helpful. I booked late last night. The payment system wouldnt let me purchase a full fare. No flexi available. I tried a number of times and ended up buying the hot fares both ways. Of course my meeting ended early and I was able to get an earlier bus. I had to pay a full fare because of the t&cs of hot fare. All this despite system error their end and the booking being made after hours. So the suggestion that I should have phoned was not helpful. Won't be travelling again. Dont have this issue with the trains or the planes.