Karen Clark-Elliott Review of Macy's Water Tower
I am hesistant to give a negative review, but afte...
I am hesistant to give a negative review, but after spending three hours at the Macys at the Water Tower in Chicago, I had nothing but negative experience from every department I was in. It began with wanting to purchase mens cologne and could not find anyone to help me. I walked to a different department and finally found a guy who was not real happy to ring me out. I then went to the department that sells gloves for women. That was worse. She talked looking down and would not give me eye contact. She could not answer my questions and then disappeared and I never saw her again. I then proceeded to the mens department to purchase ties. This by far was the worse experience. I had to walk away for some time so that my attitude was not seen by the one "helping" me. She never looked at me, was rude, no more then rude..... She charged me wrong, never gave me a reciept and left out one of the items I was purchasing. She took a total of 23 minutes to check me out. The whole point though was her rudeness and coldness. I love Macys. It's one of my favorite stores, but after tonight I will not return to the one at the Water Tower. Oh my word.... what a pathetic experience.
Comments: