Zero star if there was an option for it. Questrade...

Zero star if there was an option for it. Questrade is a total nightmare and I hope no one ever has to deal with them . Long story short, It took 10 days to fund my account via interac online payment (which they claim it only takes upto 1 bussiness day on their official website), and after i had enough of the bad experience, I decided to close my account and transfer the remaining balance to my bank account , this was where it got dramatically interesting, I submited the request on Jan 7th and I was told I will receive the money on 11th the latest. So I waited untill the 11th , nothing showed up on my bank account , I contacted them again, they changed the story and told me the fund will arrive on the following Monday which is the 14th , I waited and waited, on the 15th I had to contact them again and this time they started blaming/accusing me for something completely unrelated . After a long conversation, I asked them two really simple questions " when was the money sent out ?" And "when will I receive the money ?" ,initially they told me it was sent out on the 10th , a few seconds later , they changed the story once again and told me the money was sent either on the 14th or the 15th , they were not entirely sure and they said the finance department was not responding , so they asked me to wait patiently for an email which will explain what's happening. What a joke!!!!???? I took a few screenshots of those ridiculous conversations and I wish i could upload them on here. Listen guys , try to avoid questrade at all cost!!!!!