I've been on hold for 50 minutes already and still...

I've been on hold for 50 minutes already and still waiting. Can't log in as they want me to change my user name and password, which I did, but then it says Time Expired.
They keep freezing my card for documentation that I already send in. Won't let me spend my own money. Everyone I speak with says the same thing. I've only had 1 customer service rep who was willing to help me over the 4 years I've been using TASC. I told them that the State would eventually drop them over their poor service and FINALLY the State did. ALL I want is my money out of this company.
Not to mention I will submit a claim but its not good enough so they will deduct money out of my paycheck so basically Ive now double paid and I don't get my reimbursement back.