wouldn'tyou liketoknow

Review of BBC Motorsports

Trustworthy and honest. I bought my car from them ...

Trustworthy and honest. I bought my car from them in 2013. They gave me a good deal and were easy to work with. Years later in 2018 when the sunroof finally failed (my car is 10 years old now, and this is a common problem with my model) I was told by a Ford/ Lincoln dealership, after 3 days of having my car, that the repair would be $2,400, and worse that it was impossible to close the roof properly due to a mechanical failing in the design of the car. A point they repeated consistently and on multiple occasions, despite my protests.

I taped up the sunroof, ignored the terrible noise the wind made against tape, and steeled myself to buy a new car, even though I recently had spent $$$$'s in routine maintenance.

On a whim, my mother called BBC to see if they knew a work around to get the sunroof closed. They said to bring it in and let them look at it, so we did. In 10 minutes they had pulled the car around front with the sunroof closed, fully exposing the dealership as liars and swindlers. BBC even disconnected the switch, so I wouldn't accidentally open the roof, and refused to charge me for this service on a car they sold 5 years ago.

With the help BBC gave me, I went right back over to that dealership and was able to unequivocally demand satisfaction. As a result, the dealership refunded my money for inspection, paid for my Uber's for the 3 days they had my car, fully removed the tape residue from my roof, and did the $2400 sunroof repair for free as penance for repeatedly lying to my face. Without BBC's help I wouldn't have been able to negotiate such a stellar rebuke of the dealership's clear and disgusting lies. Needless to say, BBC will be my first call when I am ready for my next car. They've more than earned it with their trustwortiness in this case.