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Emsa Pome

3 years ago

Was ok with stay. However very disappointed that f...

Was ok with stay. However very disappointed that first; the manager didn't speak English. I am surprised speaking English is not a requirement of management.

Second; I tried to apply your Military discount offer on your website but couldn't make it work. I called your reservation number; that man who handled the call couldn't make it work either. He told me to just present my ID at check in to get the 10% discount offer. I did present it at both check in; and check out and your manager shook his head and finger in a "no" signal and didn't apply it.

Doesn't bother me when Companies do not offer military discounts. That's a business decision. Bothers me when they do offer Military discounts and then proudly refuse to honor it. Strange business decision.

Can't recommend a Studio 6 facility where Military and English speaking people are not welcome.

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