very rude room service. I did not have any towels ...

very rude room service. I did not have any towels (except two small ones to dry hands and face) in my room. I called the room service. He was very rude. He did not deliver for ~ 15 mins. I had to dress up and go downstairs to request it personally.
Parking is a disaster. You pay ~ 17 dollars to park in a distant parking lot. It is a good 10-15 mins walk one-way. The only other option is valet parking. It costs 46 dollars.
No internet. You need to pay for it.
Rooms don't have refrigerators and quite small for a king-size bedroom.