Melissa Chavez

Review of Arrowhead Regional Medical Cen...

If I could give this place lower than poor, that i...

If I could give this place lower than poor, that is exactly what I would put. My husband went in a month ago complaining about tooth pain. With barely just a glance at him they gave him 10 days of antibiotics and pain medicine. For an entire month the pain persisted. Yesterday my husband went on the Bus to that GOD awful place, he had been up all night in extreme pain. He arrived at the hospital a little after 10 am in the morning. From the time he was there until I could get there at 3:15 pm, he sat there in pain. They didn't give him anything to help soothe or give him any relief. When I first arrived the girl at the window sent me into a hallway looking for my husband. He wasn't there. :/ They sent me to the wrong location 6 different times while I was there looking for him. So from 3:15 we waited until about 2 more hours for a CAT Scan. During the Scan a nurse told me that the results would take an hour for the radiologist. After two hours I went to the front and asked a nurse Allison about it. She was rude, uncaring and tried to brush me off. Then another nurse Joanna decided she was going to join the conversation, bobbing her head and very rudely told me I had to wait until they were ready to read them and it could take over two hours. So I went up to her and told that it had been OVER two hours and she should reconsider opening her mouth because it just shows how ignorant she is about her job. There was another rude nurse there that also tried to send me away. I asked to speak to the charge nurse and they refused to send her to talk to me. They wouldn't allow me to sit near my husband although he was in severe pain and they were not helping him. At 10:30 pm they said they were going to release my husband. After waiting 1 1/2 hours, they had the nerve to tell us that they LOST his chart!! This staff is an embarrassment and a disgrace. I HATE this place. My family will NEVER be going there again. If I would write a review for every lousy experience here it would be full. Last month they scared the living day lights out of our entire family by telling us my baby sister had meningitis when it was only strep throat. I intend to write a certified letter to the hospital itself and to the Medical Board. This place is a joke, say hi to the next Martin Luther King Jr. Hospital.