Laura Tringham Review of Duck and Wafle
Avoid avoid avoid! If you have any issues with you...
Avoid avoid avoid! If you have any issues with your meal/service you will just be ignored! The customer service received by Duck and Waffle is disgusting.
I have attempted email (twice) Twitter and Instagram (via DM and on posts) but just like the service received during my meal, I have been let down and received no response.
Not only was I rushed from my table 30 minutes earlier than my booking was for but also had someone hoovering right behind my seat during my meal. I understand cleaning must happen at some point but the management of this task was simply not good enough. I was not warned on booking nor did I expect to pay full price for a less than acceptable experience. But what has got my back up the most is no response since trying to contact the restaurant. Money grabbers who have no care for their customers. I certainly will not be returning and I will be sure to let everyone know of the awful experience I received. My recommendation would be to book somewhere else!

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