West Aussie

Review of Redback Technologies

Purchased an inverter last year. Was faulty from d...

Purchased an inverter last year. Was faulty from day one and couldn't connect it to the wifi. Have tried many different solutions and now the on board smarts (Raspberry Pi) platform Redback uses has locked up. Spent many hours trying to get through to their support and now I want the unit replaced but they so far have not come to the party. I went with a Queensland company because we are in Queensland and thought the service would be better, obviously I was wrong.
My advice now is just purchase the Goodwe Inverter which seems rock solid just the on board smart relays etc that Redback incorporates into the Goodwe unit just isn't worth it at this time.
As I write this I am still waiting for them to answer my call.