matt Gogliettino

Review of Connecticut Veterinary Medical...

Went to this facility once and they were amazing. ...

Went to this facility once and they were amazing. However, I just called with concern of salmon poisoning in my dog and the receptionist basically laughed at me and made me feel stupid for being concerned. How rude? I am concerned about a disease that is potentially fatal and to have a receptionist at the emergency vet laugh at me and make my situation out to be a joke is very rude and hurtful. They should consider new staff or at least give their current a lesson is customer service and empathy.