Everyone was very friendly. I don t live in Memphi...

Everyone was very friendly. I don t live in Memphis, so I normally don t go to this BMW dealership. I came to dealership without an appointment, but they took care of me. I was greeted with very friendly and helpful service man and soon he walked me to the service advisor named Dan. Dan was very nice and knowledgeable. Dan estimated the time no more than 2 hours. He was right. It took them less than 2 hours to do oil change. The lady at the coffee station was nice too.