BEWARE! Do not get the Harmony test done unless yo...

BEWARE! Do not get the Harmony test done unless your insurance fully covers, and if that s the case, go with another company! We were billed self-Pay, which, according to our doctor, costs $130. Plenty of research on the internet suggests SOME self pay customers are getting it at that price. We received a bill of $299. After the initial bill, we were sent a notice that it would be taken to collections. I called billing to get this resolved. Called 5 times over a 2 month period and was told by agents our managers haven t gotten to it yet. So we get to 3 days before bill is supposed to be sent to collections with no resolution. Was told by a representative well, you can take the chance it gets resolved or it s sent to collections. ARE YOU JOKING!? I had been waiting TWO months for a manager callback and apparently, a regular rep couldn t resolve the discrepancy. They played chicken with me. I paid the bill to avoid hurting my credit score, and I m sure I will never hear from them again even though my complaint is still outstanding. I never leave reviews, but this is literally the WORST customer service and the most crooked company I have ever dealt with. Do your research on message boards and you ll see they bill randomly. They have made what s supposed to be a happy time in our lives very stressful! Shame on Ariosa!