Unicorn X

Review of Newcastle Skoda

My huaband and son bought a Skoda fabia in June fo...

My huaband and son bought a Skoda fabia in June for my son and I to share. The service from Jonathan was extremely good and he found us a good car, although I did have a few scratches which he promised to send out some paint, which never arrived. The car was promised to us as a deal with two free yearly services, which have never arrived. I spoke to Jonathan and his boss about the sale and not receiving the two yearly services who assured me we would receive them no later than the end of July, yet we are still waiting and I have spoken to the complaints department too. In my field of work I could not promise a client something and not deliver, yet this is what seems to be happening at this sales office lookers to get a sale. All lies and once you ve agreed and signed they don t keep to their promise. Such a shame as the service was good but why all the lies. No one can trust a company that lies and promises then doesn t deliver. Mrs Ingram