Arizonas! What happened with your service? I have ...

Arizonas! What happened with your service? I have been going religiously for 3 years. Last night, I had a crummy time which left me in tears. I ordered my usual steak sandwich, and when it was given to me, It was a piece of meat on a bun. When I asked for the toppings, the waitress advised the kitchen ran low on supplies. It would have been nice before hand. We weren't offered a discount or the chance to swap food, we were just told to deal with it. Management was too busy to take the complaint. We paid our bill, and left. I don't think it was the servers fault because clearly they are overworked, but it's extremely disappointing to see management doesn't care. We won't be going back.