Dan Hollingshead

Review of MyKnobs.com Inc

My order of 3 interior doorknob sets took three we...

My order of 3 interior doorknob sets took three weeks to arrive. Upon arrival and professional installation it was discovered that two of the three sets were not the correct "direction" (Right Hand knobs ordered, Left Hand knobs delivered). They work but the handles must be pulled up instead of being pushed down to open the door. This is awkward and incorrect. I asked for replacements to be sent and upon receipt would have the incorrect knobs uninstalled and would return them. The company has not responded to multiple emails and calls ring and ring, eventually ending with an automatic disconnect. What a complete disaster in terms of customer service this place is. Such a shame since they do carry really nice products sold at fair prices.