I have had a Datamax maintenance agreement on my c...

I have had a Datamax maintenance agreement on my copier for several years now, and have had nothing but good experiences with them. When I have a problem, they promptly send someone to fix it. If the copier is down completely, they are good about sending someone the same day; if the copier is still functional, they still always send someone within 24 hours. The technicians are knowledgeable and always fix the problem the same day unless they have to order a part (which has only happened once or twice, that I recall). I consider their prices to be very reasonable, especially given the level of service they provide.