Very badly helped, that my MB in a day was up to m...

Very badly helped, that my MB in a day was up to myself, I had to call the sevice he could not help us. We left discontented from the man hanging down in his chair with his hand in his pocket. Called home immediately called, within 1 minute they resolved the complaint with the apologies of kpn it was not our fault something had gone wrong, the operator thought it was strange that I was not helped in the kpn store this was clearly visible in z a screen according to her