Steve Giesbers

Review of Emerald Outdoor Living

5 service called (all paid for) and $1000 later an...

5 service called (all paid for) and $1000 later and my spa still doesn't work. They've "no-showed" me twice. Their repair philosophy seems to be "let's replace some stuff and see if that works". Last straw was a 15 minute service call where they just flipped the breaker on and off and noted that they don't know why it shut off - $120 please. They don't return calls. And somehow they still have an attitude like they're the pro's. Just buy somewhere else or call someone else for service.