Jason Johnson

Review of Sam Swope Honda World, Sam Swo...

My experience with this dealer actually started ab...

My experience with this dealer actually started about 18 months ago when I was looking to replace my existing vehicle with something newer and more fuel efficient. I made an appointment to test drive a 2013 Honda CRV via the website and was given an appointment to meet a salesman. For some reason the person whom I had an appointment with was not available but Doug Alsman said he would be happy to help us. After about 5 min my wife was not happy with a small detail on how the floorboard did not allow her to put her foot where she wanted it. Doug was understanding and treated us like friends while we drove back to the dealership in a car we had absolutely no interest in purchasing.
Flash forward to October 2014 and we still have not switched cars and when I discovered some of the updates of the 2015 CRV My wife and I decided to go back to Swope Honda to see if the floorboard issue was resolved. It was actually Doug Alsman's great company that made us seek him out specifically for his help. After a quick test drive ( and wife's approval with the floorboard change) we decided we would like to purchase a CRV. As it was late and we had a few busy days Doug setup a time for me first thing on a Saturday to get everything going. Expecting the normal run around I brought a book, some headphones, my coffee and iPad to pass the time. I was pleasantly surprised when they let me know that everything was done and ready and all I had to do is come back in a couple of days when the color that I want could be procured. I could have been done even sooner, but I was trying to decide between two colors ( wife and daughter stopped by for color approval :) ). During the entire process Doug let me know just what was going on, what he needed, and about how long everything would take. I knew i was in for something different when I had to stop a card game on my IPad after Doug was only gone 4 minutes to get the pricing deals.

update..

went back 2 years latter to upgrade to a newer version of the cr-v ( better engine, tech etc) .. This time i had a Ben working with me as Doug was out of time for a bit. Once again an easier purchasing experience