Terrible customer service. We have payed the prem...

Terrible customer service. We have payed the premiums every month on time. We have a truck in the shop, trying to get a hold of someone to find out what they will cover. Been on hold for over 2 hours, its 10am, keep getting transferred to someone else who puts me on hold and then transferred again to a voicemail. We call back and get the same run-around. We tried calling different departments. The sales team answers right away but cant help us at all, and they do not know anyone that can. They say there are not any available managers to speak to. Will not use them ever again.