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lisa w

4 years ago

Very disappointed. Their name is OVERNIGHT. They...

Very disappointed. Their name is OVERNIGHT. They have had my item for 5 days. No one answers their phones, return calls, etc. Not a single voicemail, company main number, website, or facebook listed they were closed or even what their hours actually are. Finally get a hold of someone, although they were nice, can't deliver my package for another 2 days!! Where is the overnight in that?? A service company who closes for 5 days is not good customer service at all. We should have been contacted when the item arrived and had delivery set up for the first day they returned or have been offered a special deliver today . Less than 5 miles from their location. Not happy at all.

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