Lizzy Krapf Review of Superstition Springs Chrysler ...
I m very displeased with my service here. I was ne...
I m very displeased with my service here. I was never notified about a change of ownership or that i would have to make an apt to have my oil changed until i showed up one day to try and do so. Whatever, made an apt and came back. Came back and they informed me they didn t have a rental car to give me of any sort because they didn t have contracts set up. Definitely not cool because by this time my car was stalling in the middle of intersections so i knew it would take time to figure out the issue and get it resolved and i couldn t go without a car. The service agent also didn t seem like he knew what he was doing so that only made things 10 times worse when he assumed i didn t have a warranty even though i told him multiple times i did. So i told them i wouldn t be returning until they figured their stuff out. Called the manager after i left. Was told to leave a message and he would call back. I called every hour for 3 hours and was told he was at a business meeting. By the time he called and i was extremely irritated he told me he would have something set up for car rentals by the end of the week. Cool. Gave it 2 weeks just to be safe. Came back, got a new service agent who seemed like he knew what he was doing and told me the rental car place would come get me soon. Soon was almost 2 hours after my apt had begun. Honestly if i come back here anytime soon that would be a huge surprise. I ll find another dodge dealership.
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