Dana Bierwas

Review of SpotHero

When we arrived in Boston, and went to park in the...

When we arrived in Boston, and went to park in the spot we had pre-paid for, the incredibly rude lot attendant told us the lot was full. When my husband explained that we had prepaid, he said he didn't care and that we needed to get a refund through the app. I called SpotHero and the rep had us secured in another spot within seconds, at no additional charge, and even refunded what I paid for the first spot. SpotHero is the only way I'll park when traveling from now on. Thank you for helping us in a time of panic. :)