Michelle

Review of Bonaventure Resort and Spa

Terrible hotel. Paid a lot of money for a suite an...

Terrible hotel. Paid a lot of money for a suite and the room is very basic, musty, and there are gnats everywhere in here. Was located a long walk away from the conference lecture halls. Cell service is very spotty here, so you have to use their pay wifi internet service. Tried to order room service. No menu in room. Had to wait 1.5 hours for a menu to be slipped under my door. Menu was very basic. Ordered a burger and a Cobb salad with a Pepsi and a Chardonnay. Was supposed to take 25 minutes to deliver. Took 45 minutes. Arrived cold. Pepsi was in a small cup, not even a can. And it was flat. And they over charged me for the wine) $12 instead of $5 and they forgot the Cobb salad. Plus there is construction behind the hotel with a torn up field and a sad little canal. It is not lush and tropical like the photos. The one decent thing they did was to forgive the room service bill, which was nice of them.