Derek Crudden

Review of Hoffman Audi

I'm so upset. I would never think I would be stole...

I'm so upset. I would never think I would be stolen from at Audi. I brought in my car for an airbag recall. I was pleasantly surprised they didnt try to upsell me any services although I was prepared to pay for whatever the car needed. I'll never go back here. Someone stole my $300 prescription sunglasses from a somewhat hidden compartment under the drivers seat. When I called to report it I was told they "dont have a theft problem. " Ummmm, they do now clearly. Then he said they," are not responsible for stolen items" and to call the cops, so I did. I'm just shocked their staff would steal from me and they are hardly compassionate that it happened.
I had their loaner for the day that was so nice I was thinking of upgrading, but no way.