I guess I'm not going to do business with this clu...

I guess I'm not going to do business with this club, I've been on hold for almost half an hour now and I've moved up 1 place, from 5 to 4. This promises something for the service in the future ...
Finally opted for the call-back option ... If your organization does not want your customers to call you, be honest and open about that, instead of keeping them on the line (sorry) ...