Rachel Klein

Review of Brasstech

I have several faucets from this company. I spent ...

I have several faucets from this company. I spent thousands of dollars on their faucets.
Every 2 years the cartridges break and need to be replaced. The inner cartridges are awful quality. And now my faucet is leaking again and they don't want to send me a replacement cartridge which is probably cheap for them to produce. They want me to buy it from a dealer, and it costs over 90 dollars. And I have several faucets.i think for the price of these expensive faucets that are supposed to be lifetime warranty they should send me replacement parts..which are plain plastic pieces. I shouldn't have to pay close to $100 every year or 2 just to maintain them.