Scheduled an appointment for my car to get diagnos...

Scheduled an appointment for my car to get diagnosed, I was told that it would take 2 hours maximum turns out 2 hours means 3 days for just a diagnosis!

Not only did they take their sweet time they also damaged the trim of my car.
Just spoke to the service manager, apparently since they told me about the trim being broken (after they broke it) it is my problem.

Worst mini dealership I have been to.

Be sure to take before and after photos when dropping your car off here