Tom Tracey

Review of Chapman Auto Plex Scottsdale

Mystery solved, again. Our 05 Jeep Liberty LTD was...

Mystery solved, again. Our 05 Jeep Liberty LTD was towed in late Saturday afternoon with a no start condition. Service Advisor Eric McGraw took the time to do some quick troubleshooting. Shuttle Driver Carlos made sure I had a ride home, even though it was close to closing. The next morning, Technician Karl Wueper accurately diagnosed an unseen sheared ignition and had me going the following day. Electrical problems can be perplexing and time consuming to solve but the Chapman Service Team saved the day.