One of the worst Toyota experiences. Service Manag...

One of the worst Toyota experiences. Service Manager Jeff was highly disrespectful to my father and I. He got extremely passively aggressive with his tone voice and demeanor (I got the feeling he looked down on my father for his broken English); he refused to explained the process to us and got aggravated anytime I tried explain our concerns or had questions. If it wasn t for the mechanic Josh, I would have taken my car elsewhere.