Neka

Review of PB Bell Companies

The location where I live has major issues and it ...

The location where I live has major issues and it all starts with management or should I say poor management. I'm not even sure if Paula exists because she reminds me of Oz in the sense that she never shows her face. People have to wait to pick up packages when the leasing consultants are busy but she has never once came out of her office to offer assistance. I mean, does she even exist?

I chose an updated 2 bd/1 bath apartment with an attached garage.

Initially I was irritated upon completing my move-in checklist because there were quite a few things that should have been done that wasn't. I mean really lazy things like making sure the light bulbs were in all of the new light fixtures and working properly.
So, I was missing light bulbs, there was a blind laying in the corner in the 1st bedroom that should have been replaced, no hot water, horrible water pressure, the towel holder in the bathroom was hanging off the wall, and whoever refinished the tub did a horrible job on the bottom of the tub (see pics). The tub is bumpy in most spots so I had to put down a mat so that I wouldnt get as grossed out. I'm spending $1276 a month here so I would've expected everything to be done correctly. Yeah people make mistakes but this is just stupid stuff. I just think someone totally dropped the ball. The last thing a new tenant needs is to make a list of things that should have been fixed before they moved in. It's called being proactive and precisely following a check list. I also noticed the cabinet door in the kitchen had water damage and was peeling badly. There are also a few stains as well. The hot water and cold water are backwards in certain rooms.
They also replaced the water heater. Side note: This is the first apartment that I've lived in where maintenance doesn't wear disposable booties. It's not that expensive and your tenants would greatly appreciate it.

I also have a huge issue with the walkways/ breezeways that need to be pressure washed. When I mentioned it to Veronica, I didn't like the response that 'it's going to continue to happen'. Ummm I understand that, but upkeep is relatively simple. Most complexes clean their walkways on a frequent basis. There shouldn't be a large amount of spider webs.

The mosquitoes are horrendous. The property definitely needs a better mosquito treatment because the one that you used isn't working. I don't enjoy being swarmed by mosquitoes every time I venture outside of my apt.

The grills are so gross and need to be replaced. Often times, they don't work. The people that allow their kids to play in the courtyard tend to leave messes and trash that they don't pick up! The kids are also allowed to mark the sidewalks with chalk. Wth!
I've noticed quite a few people leave their trash cans out especially on the weekends. I guess no one is monitoring this. I mean, trash left out can get really stinky during the summer months in a matter of hours. Trash cans left out are just plain tacky. The fitness equipment is really old and needs to be replaced.

I awoke this morning to a maintenance person opening a ladder next to my car.( less than 3 inches from my car). What type of idgit does this? The proper protocol would have been to kindly knock on the door and ask me to move my vehicle. Luckily I caught him in the act and moved my vehicle before something dropped or hit it because you guys would have been looking at a lawsuit for negligence. How about training your employees correctly?

The only person I don't have an issue with is Bill. He is always polite and willing to resolve issues instead of making unnecessary excuses.

This location needs a serious overhaul and I can't wait for my lease to expire.
PS
Whomever responded to this post is not speaking the truth. The walkways are not cleaned. Furthermore, the grills are not maintenanced weekly. I guarantee if you bothered to talk to other tenants then they would provide the same account.