Everyone was very nice. I was just very displeased...

Everyone was very nice. I was just very displeased with how I received my vehicle. I was told my vehicle would be ready in a half an hour because it was going to be cleaned. Instead, it took about 3 hours. Thankfully I left and came back when they called me. When I received my vehicle, it looked like nothing had been done to it. I thought the car was supposed to be detailed before giving it to the customer. Horrible job done by whoever cleaned the vehicle. I could of done a better job myself and for the money I am paying I would expect it to look almost brand new.