The worst staying ever, the AC is not working in t...

The worst staying ever, the AC is not working in the entire hotel, and they didn t mention it officially. After checking in and entering the room I found the AC is not working and the room is super hot. i called the front desk and she said the AC is not till the end of May. I asked for fan and they said they ran out of it. She recommend me to send a maintenance guy to open the window as a solution!!!!! My room was in floor 14th and i have kid, so how safety is in this solution!!! Never never never book there.