4 years ago

Not a very positive experience. We had an appointm...

Not a very positive experience. We had an appointment for 11:00am. We arrived at 10:45am but waited till 1:30pm in that small room. They did work so slowly. It took about 30-45 minutes for them to process one application (but they had 15 minutes time slots). The man who processed my documents was rude and did not read my documents carefully and kept asking weird questions (the answers of which he all found later in my documents). When calling to inquire about the status of my application, the person on the phone was also rude and impatient. Not surprisingly, I finally got the visa. But the experience was not nice at all. They can manage time better and be better trained.

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