Igor Elisman

Review of Appalachian Outdoors

I made an order from this company that supposed to...

I made an order from this company that supposed to get shipped next day per conversation with them.

Three days later I have to call them and ask why don't I see the shipment. They acknowledged the mistake and it was shipped the same day.

Two days later shipment arrived (Wednesday 2nd half of the day) and one of the items arrived was not the one I ordered.

My vacation starts on Fri night, so I called them on Wednesday and explained the situation.

They offered to return the wrong item for refund and only than they can send correct one which will be only after my vacation. Receiving correct item after vacation that supposed to be used during vacation - had no point.

I asked them if I can pay separately for the correct item and deal with wrong item later while sending correct item overnight, they answer was - it won't arrive on time. Find it elsewhere. I ironically asked if overnight item sent on Thu won't arrive on Fri, the answer was - it won't arrive on time. Eventually, I was told that we are going in circles and phone call was ended on their end.

I understand sometimes people make mistakes and may send wrong items. I understand this company is not Amazon and can't correct mistakes in the same fashion fast. But what is not alright is rudeness - hanging the phone, avoiding the answers and making fool of people.

You got to realize nowadays you can't get out from such behavior unnoticed. And I want to put you on notice.

You made a mistake, correct it but don't make a fool of people