Kevin Rabsatt

Review of Pc Richardsons

INCOMPETENCE! I ordered a large appliance from th...

INCOMPETENCE! I ordered a large appliance from them on Sunday, scheduling a Tuesday delivery, since I was able to take off that day.
I got a call on Sunday night saying that they couldn't deliver on Tuesday. Seeing no other available time, I schedule a Sunday delivery. I get a call on Monday letting me know that there is no Sunday delivery.
I schedule the delivery for Wednesday and get someone to receive the delivery for me, but now they can't tell me any kind of window as to when delivery is expected.
The best information they were able to give me was that the delivery men would call sometime on Wednesday after 7AM and let me know when they were coming.
They clearly have no respect for their customers' time. I can't see myself ever going back to them.

<update>
After jumping through hoops with people that would give me no information, I dug around online and found their online delivery tracker which gave me a 4 hour delivery window rather than telling me "You just have to be home from 7a to 7p"