Lena Ann Review of Laroc Management
This is a team that will NOT go above and beyond f...
This is a team that will NOT go above and beyond for the customer. They will only do what they are legally obligated to do.
In May 2016 Lorac Property Management oversaw the sale of my Woodbridge, VA Condo. We received a verbal cash offer however the offer was 10k less than the full asking price. Carol assured me over the phone that I would net the same amount as full asking price because this cash buyer was not requesting closing costs.
When I received my settlement statement it was seven thousand dollars less than what I had been verbally told. Two days before closing, I asked why the difference and was told by Tonya that the net sheet was only an "estimate" and that Carol did not give me any false information. Tonya also emphasized that I did not tell her the correct amount of condo fees due every month. I inputted the condo fees correctly on the Sell Listing agreement and it is improbable that a few hundred dollars could cause a $7000 net difference.
My stern warning to the reader of this review is to please get a family or friend referral when choosing a property management company or real estate agent. I did not properly research the company/past reviews and took a significant 5 figure loss on my property.
This is a team that will NOT go above and beyond for the customer. They will only do what they are legally obligated to do.
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