Once you have arrived, it is not too bad, but the ...

Once you have arrived, it is not too bad, but the contract in advance is downright bad:
A website that is slow and awkward. He gives an extremely limited number of choices to make an appointment in the sometimes distant future.
Do you think you can solve it by contacting us by telephone, then they are unreachable and a band is referring !! to the website.
The doctors are friendly and helpful and knowledgeable, as far as I can judge,